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Knowledge Base

Frequently Asked Questions

Answers to common questions about Pitch Notes.

01

Is Pitch Notes licensed and regulated, and can I verify this?

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Yes - Pitch Notes is licensed by the UK Gambling Commission (licence no. 123-456) and also holds a registration with the Malta Gaming Authority. You can verify our licence status directly on the UKGC's public register. All betting operations are regularly audited for fairness and we use 256-bit SSL encryption to protect your personal data.

02

What types of bets can I place on World Cup matches through Pitch Notes?

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Pitch Notes offers pre-match and in-play betting on all standard markets - 1X2, over/under, both teams to score, Asian handicap, correct score, and player props such as first scorer. A full list of available markets is shown on each match page and odds are refreshed in real time as the game progresses.

03

How does Pitch Notes calculate its match predictions, and can I trust their accuracy?

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Our match predictions are generated by a statistical model that crunches recent form, head-to-head records, player injuries, and tactical data from Opta, then reviewed by our in-house analysts. We publish a confidence rating for every tip and explain the key factor behind the forecast, so you can see why a particular outcome is favoured.

04

What responsible gambling tools does Pitch Notes provide, and how do I activate them?

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You can set deposit, loss, or stake limits directly from the Safer Gambling section of your account; limits take effect instantly. Pitch Notes also supports self-exclusion periods and integrates with GAMSTOP, allowing you to block yourself across all UK-licensed operators. Links to professional support organisations are provided on every page.

05

What is the minimum deposit and how can I withdraw my winnings from Pitch Notes?

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The minimum deposit is £10 (or equivalent) via Visa, Mastercard, PayPal, Skrill, Neteller, or bank transfer; crypto deposits start at the equivalent of £5. Withdrawals are processed within 24 hours for e-wallets and 3-5 business days for cards; all withdrawals require identity verification before release.

06

Why did my bet get voided, and what happens to my stake?

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A bet is voided when a match is abandoned, postponed, or fails to reach the official 90-minute threshold, and the stake is returned to your account as cash. If a void results from an obvious odds error, we will notify you and refund the stake within 24 hours. You can see the exact reason for any void in your Bet History.